PRIVACY POLICY
Last Updated: 15 September 2026
1. Introduction
DotGO respects your privacy and is committed to protecting Personal Data.
This Privacy Policy explains how DotGO collects, uses, processes, stores, shares, transfers, retains, and protects Personal Data in connection with our website, facilities, memberships, bookings, events, business services, communications, advertising activities, and other services.
This Policy is intended to operate in accordance with applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law and its applicable implementing regulations.
2. Data Controller
DotGO is operated by:
Future Equity Company
Unified Number: 7050813497
VAT / Tax Number: 313138125800003
Olaya St, Al Olaya
11321 Riyadh
Kingdom of Saudi Arabia
Email: hala@dotgo.space
Telephone: +966 11 510 24 50
For Personal Data processed in connection with DotGO operations, Future Equity Company generally acts as the Data Controller unless otherwise stated.
3. Scope
This Privacy Policy applies to Personal Data processed through:
- the DotGO website;
- landing pages;
- enquiry forms;
- booking systems;
- membership services;
- physical premises;
- events;
- business support services;
- CRM systems;
- email;
- telephone;
- WhatsApp;
- social media;
- advertising campaigns;
- customer support;
- visitor management;
- CCTV where applicable; and
- other DotGO-controlled channels.
4. Personal Data We May Collect
Depending on your relationship with DotGO, we may collect:
Identity Information
Such as your name and other identification information where legitimately required.
Contact Information
Such as:
- email address;
- mobile or telephone number;
- business address; and
- communication preferences.
Professional Information
Such as:
- company;
- job title;
- business activity;
- team size;
- professional requirements; and
- organisation information.
Service Information
Such as:
- membership details;
- office requirements;
- bookings;
- meeting-room reservations;
- event attendance;
- service preferences;
- access information; and
- service history.
Billing and Transaction Information
Such as:
- invoices;
- billing details;
- payment status;
- transaction reference;
- amounts paid; and
- tax-related records.
Payment credentials may be processed directly by an authorised payment service provider rather than DotGO.
Communication Information
Including correspondence through:
- email;
- telephone;
- website forms;
- WhatsApp;
- social media;
- surveys; and
- customer support.
Technical and Website Information
Depending on applicable consent settings, this may include:
- IP address;
- browser;
- device;
- operating system;
- approximate location;
- referring source;
- pages visited;
- website interactions;
- campaign information;
- advertising identifiers; and
- analytics information.
Security and Premises Information
Where applicable:
- visitor logs;
- access records;
- security records; and
- CCTV footage.
Recruitment Information
Where you apply for a role, we may receive:
- CV information;
- employment history;
- qualifications;
- contact information; and
- interview-related information.
5. How We Collect Personal Data
Personal Data may be collected:
Directly from You
When you:
- contact us;
- complete a form;
- request a quotation;
- make a booking;
- sign an agreement;
- visit DotGO;
- attend an event;
- subscribe to communications; or
- use our services.
From Your Organisation
Your employer or organisation may provide information where it arranges a DotGO service for you.
From Service Providers
We may receive information from authorised technology providers, payment providers, event partners, booking systems, CRM systems, or other parties involved in delivering services.
Through Advertising Platforms
We may receive information when you interact with a DotGO advertisement or lead form on platforms such as Google, Meta, LinkedIn, TikTok, Snapchat, or similar services.
Automatically
Our websites and systems may collect technical information using cookies or similar technologies as described in the Cookie Policy.
6. Purposes of Processing
We may process Personal Data to:
- provide quotations;
- process bookings;
- administer memberships;
- provide workspace services;
- provide business support;
- manage customer relationships;
- operate events;
- manage visitors;
- communicate with customers;
- issue invoices;
- reconcile payments;
- provide support;
- protect our premises;
- protect our systems;
- prevent fraud;
- improve services;
- understand website performance;
- measure marketing effectiveness;
- comply with legal obligations;
- manage disputes;
- respond to competent authorities; and
- conduct marketing where lawfully permitted.
7. Legal Bases
Depending on the processing activity, DotGO may process Personal Data on one or more legally permitted bases, including:
Consent
Where you have provided valid consent.
Contractual Necessity
Where processing is required to enter into or perform a contract or requested service.
Legal Obligation
Where processing is required by Saudi law, regulation, court order, or competent authority.
Legitimate Interests
Where permitted under applicable Personal Data protection law and where our legitimate interest does not improperly override your rights and interests.
Other Permitted Legal Grounds
Where another lawful ground is provided under applicable Saudi law.
8. Marketing
Where required, DotGO will obtain appropriate consent before using personal contact details for direct marketing.
Marketing communications may include:
- promotions;
- workspace offers;
- event invitations;
- membership offers;
- newsletters;
- business-service information; and
- other DotGO promotions.
You may withdraw your consent or request that direct marketing stop at any time.
We may retain limited suppression information to ensure that your opt-out preference continues to be respected.
9. Cookies and Tracking Technologies
DotGO uses cookies and similar technologies where applicable.
Detailed information concerning:
- cookie categories;
- advertising pixels;
- analytics;
- Google technologies;
- Meta technologies;
- preferences;
- cookie retention; and
- consent controls
is provided separately in the DotGO Cookie Policy.
10. Google, Meta and Other Platforms
DotGO may use services from technology and advertising providers such as:
- Google;
- Meta;
- LinkedIn;
- TikTok;
- Snapchat;
- Microsoft; and
- similar providers.
Depending on configuration, these services may assist with:
- website analytics;
- advertising;
- conversion measurement;
- campaign attribution;
- remarketing;
- audience management; and
- lead generation.
These providers may process certain information independently according to their own terms and privacy notices.
DotGO will use such services only where an appropriate legal basis and necessary permissions exist.
11. Disclosure of Personal Data
DotGO does not sell Personal Data.
We may disclose Personal Data where necessary to:
- technology providers;
- cloud providers;
- CRM providers;
- payment processors;
- professional advisers;
- building or facility providers;
- communications providers;
- analytics providers;
- advertising platforms;
- event suppliers;
- business partners involved in an authorised service;
- government authorities;
- regulators;
- courts; and
- law enforcement where legally required or permitted.
Only information reasonably necessary for the relevant purpose should be disclosed.
12. Data Processors
Where another organisation processes Personal Data on DotGO's behalf, we seek to use appropriate contractual and organisational controls.
Depending on the relationship, requirements may address:
- confidentiality;
- security;
- processing instructions;
- breach notification;
- subprocessors;
- deletion;
- return of data; and
- international transfers.
13. International Data Transfers
Some technology, communication, cloud, advertising, or analytics providers may process Personal Data outside Saudi Arabia.
Where Personal Data is transferred outside the Kingdom, DotGO will take appropriate measures required by applicable Saudi law.
Depending on the circumstances, this may include:
- assessing the legal basis for the transfer;
- limiting data to what is necessary;
- implementing contractual safeguards;
- conducting required risk assessments;
- applying security measures; and
- maintaining appropriate transfer records.
14. Data Retention
Personal Data will not be kept longer than necessary for the relevant purpose, except where longer retention is required or permitted by law.
Retention periods depend on factors such as:
- type of information;
- nature of the service;
- contractual obligations;
- accounting requirements;
- tax requirements;
- regulatory requirements;
- security requirements;
- dispute periods; and
- legal claims.
Indicative retention practices may include:
- enquiries and sales leads: generally up to 24 months after the last meaningful interaction;
- marketing information: until consent is withdrawn or the marketing purpose ends;
- customer and membership records: for the relationship and any necessary post-contractual period;
- invoices and financial records: for applicable statutory periods;
- visitor/access logs: generally up to 12 months unless further retention is justified;
- CCTV where applicable: generally up to 90 days unless required for investigation or legal purposes;
- recruitment records: generally up to 12 months following completion of recruitment unless another basis applies.
Actual retention may be shorter or longer where legally justified.
15. Destruction and Anonymisation
When Personal Data is no longer required, DotGO may securely:
- delete it;
- erase it;
- destroy physical copies;
- remove it from active systems;
- process deletion through backup cycles; or
- irreversibly anonymise it.
Where required, relevant recipients may also be asked to delete information previously disclosed to them.
16. Data Security
DotGO applies reasonable technical, organisational, and administrative safeguards according to the nature of the information and associated risks.
Measures may include:
- controlled access;
- authentication;
- encryption where appropriate;
- secure communication protocols;
- cybersecurity tools;
- backup controls;
- system monitoring;
- confidentiality requirements;
- vendor controls; and
- incident-response procedures.
No electronic environment can be guaranteed to be completely secure.
17. Personal Data Breaches
DotGO maintains processes to assess and respond to Personal Data breaches.
Where legally required, DotGO will notify the competent authority and/or affected Data Subjects within the applicable legal requirements.
18. Your Rights
Subject to conditions and exceptions under applicable Saudi law, you may have the right to:
- be informed about the processing of your Personal Data;
- access Personal Data held about you;
- obtain a readable copy of your Personal Data;
- request correction;
- request completion;
- request updating;
- request destruction where applicable;
- withdraw consent where consent is the applicable legal basis; and
- submit a complaint.
Certain rights may be restricted where applicable law requires or permits continued processing.
19. Exercising Your Rights
To exercise a privacy right, please contact:
Email: hala@dotgo.space
Telephone: +966 11 510 24 50
or write to:
Future Equity Company – DotGO
Olaya St, Al Olaya
11321 Riyadh
Kingdom of Saudi Arabia
Please identify your request as:
Privacy / Personal Data Request
We may request reasonable verification before releasing, correcting, or deleting Personal Data.
Valid requests will be handled within the timeframe required by applicable law.
20. CCTV
Where CCTV is installed at DotGO premises, it may be used for legitimate purposes such as:
- security;
- safety;
- crime prevention;
- incident investigation;
- access protection; and
- protection of people and property.
CCTV is not intended to be used for unrelated direct marketing.
Access to recordings is restricted to authorised persons and may be provided to competent authorities where lawfully required.
21. Children's Data
DotGO services are primarily intended for adult professionals, companies, entrepreneurs, and organisations.
DotGO does not intentionally collect children's Personal Data for direct marketing.
Where data relating to a minor is necessarily processed, appropriate legal safeguards will be applied.
22. Third-Party Websites
Our website may contain links to third-party websites or services.
Their privacy practices are controlled by those third parties, not DotGO.
Users should review the privacy policies of external services they choose to use.
23. Changes to This Privacy Policy
We may update this Privacy Policy where necessary because of:
- legal changes;
- regulatory requirements;
- new technologies;
- new services;
- operational changes; or
- changes in processing activities.
The current version will display its latest update date.
24. Contact Us
For questions about privacy or Personal Data:
Future Equity Company – DotGO
Unified Number: 7050813497
VAT / Tax Number: 313138125800003
Olaya St, Al Olaya
11321 Riyadh
Kingdom of Saudi Arabia
Email: hala@dotgo.space
Telephone: +966 11 510 24 50